Customer Service / Order Cancellations
National Tank Outlet
4728 Spottswood Ave, Ste 328
Memphis, TN 38117
NTO customers can cancel an order at anytime. If the customer cancels the order within 24 hours, there will be no charges and money will be refunded. If a customer cancels an order after 24 hours, they will be charged with a $50 order processing fee. If a customer cancels an order after the tank has shipped, they will be charged our standard 25% restocking fee and any freight charges from time of shipment. Depending on the product the restocking fee could be up to 50% or not returnable.